Returns & Exchanges Policy

Effective Date: 30-08-2025
Last Updated: 30-08-2025

At UntilNature, we want you to love what you buy! If you are not completely satisfied with your purchase, we’re here to help.

1. Eligibility for Returns

• Items must be returned within 30 days from the date of delivery.

• Products must be unused, unwashed, and in their original packaging.

• Items must include the original receipt or proof of purchase.

• Non-returnable items include:

  • Gift cards

  • Personalized or customized products

  • Items marked as Final Sale

2. Process for Returns

• Contact us at info.info@gmail.com / (+91) 9715629494 to initiate a return.

• Provide your order number and reason for return.

• Once approved, ship the product to the address we provide.

• Customers are responsible for return shipping costs, unless the item was damaged or defective.

3. Exchanges

• Exchanges are allowed for defective or damaged items only.

• If you need an exchange, contact us within 7 days of delivery.

• We will replace the item after verifying the defect.

4. Refunds

• Refunds will be processed once we receive and inspect the returned item.

• Approved refunds will be credited to your original payment method within 7–10 business days.

• Shipping charges are non-refundable.

5. Damaged or Wrong Item

• If you receive a damaged or incorrect item, report it within 48 hours of delivery.

• Send us photos of the product and packaging for verification.

6. Contact Us

For any questions regarding returns or exchanges, reach us at:
UntilNature
Email: info.info@gmail.com
Phone: +91 9715629494