Cancellation & Refund Policy for UntilNature

Effective Date: 01-09-2025
Last Updated: 01-09-2025

Thank you for shopping with UntilNature. We aim to provide you with the best experience. Please review our Cancellation & Refund Policy below:

1. Order Cancellation

• Before Dispatch:
  • Orders can be canceled within 24 hours of placing the order or before dispatch for a full refund.
  • To cancel your order, email us at info.info@gmail.com or call +91 9715629494 with your order details.
• After Dispatch:
  • Once an order is shipped, it cannot be canceled.
  • You may still be eligible for a refund if the item is defective or damaged (see Refund section).

2. Refund Policy

• Eligibility for Refunds:
  • Refunds are provided for:
    • Orders canceled before dispatch.
    • Orders that arrive damaged, defective, or incorrect (with valid proof like photos/videos).
• Non-Refundable Situations:
  • Change of mind or incorrect size/color selection.
  • Products used, damaged, or altered after delivery.
  • Items on sale or marked as Final Sale.
• Refund Process:
  • Approved refunds will be credited to your original payment method within 7–10 business days.
  • Shipping charges and COD fees (if any) are non-refundable.

3. How to Request a Cancellation or Refund

• Email us at info.info@gmail.com with:
  • Order number
  • Reason for cancellation or refund
  • Supporting evidence (for defective/damaged items)
• Our team will verify and guide you through the process.

4. Late or Missing Refunds

• If you haven’t received your refund after approval:
  • Contact your bank or payment provider (processing times may vary).
  • If the issue persists, email us at info.info@gmail.com .

5. Contact Us

For questions about our Cancellation & Refund Policy, contact us at:

UntilNature
Email: info.info@gmail.com 
Phone: +91 9715629494
Website: https://untilnature.com